Fast and reliable delivery across Kenya and East Africa
Timeline: 3-5 business days
Coverage: Nairobi and Mombasa areas
Cost: Free for orders over KES 50,000 | Otherwise KES 2,000
Timeline: 1-2 business days
Coverage: Central Nairobi locations
Cost: KES 5,000
Timeline: Ready next business day
Location: Prime Decor Showroom, Nairobi
Cost: Free
Timeline: 5-7 business days
Coverage: All major towns in Kenya
Cost: Based on distance | KES 5,000-15,000
All furniture is carefully wrapped and packaged to ensure safe delivery. We use protective materials and secure packaging to prevent damage during transit.
Our delivery team will contact you 24 hours before delivery to confirm the time window. Please ensure someone is available to receive the items and inspect for any damage.
If your furniture arrives damaged, please contact us within 24 hours with photos. We offer full replacement or refund for items damaged during shipping.
We ship to East Africa and beyond. International orders require customs documentation and may take 10-15 business days. Contact us for custom quotes.
Yes, you can change your address within 24 hours of placing your order. Contact our support team immediately.
Yes! Professional assembly is available for an additional fee. Select during checkout or contact us for details.
We guarantee on-time delivery. If delayed beyond the promised date, contact us for a discount on your next order.
We offer morning (8 AM - 12 PM) or afternoon (1 PM - 5 PM) delivery windows. Specify your preference during checkout.